Due to the vast range of designs and ring sizes, I still make each product specifically to order, for you. Therefore returns are not generally accepted. If your product/size is a well sought out piece, I may accept it.

To request a return, please email sam@samozanne.design.

Necklaces with pendants and chains are all stocked. Returns are available within 30 days of delivery.

To be eligible for a return, your product must be in the same condition as you received it (unworn/undamaged).

To request a return, please email sam@samozanne.design.

Shipping within the UK is free! I ship with Royal Mail 48hr tracked. These packages fit through a letterbox and do not need to be signed for, but are still fully tracked and insured. This is to avoid the chance of you missing your delivery if you are not at home upon arrival.

Products are shipped to Europe via Royal Mail International Tracked & Signed. They estimate that this takes 3-5 business days after shipment.

Products that are sent anywhere else in the world are shipped via Royal Mail International Tracked & Signed. They estimate that this takes 6-7 business days after shipment.